Workshop details | toolkit

journey map

Activities for the sprinters to sequence and place in order on their journey maps.

Activities for the sprinters to sequence and place in order on their journey maps.

Images to illustrate the journey maps | Illustrations adapted from Storyset on Freepik

Images to illustrate the journey maps | Illustrations adapted from Storyset on Freepik

Images to illustrate the journey maps | Illustrations adapted from Storyset on Freepik

Images to illustrate the journey maps | Illustrations adapted from Storyset on Freepik

Emojis to add a layer of emotion | Images sourced from Freepik

Emojis to add a layer of emotion | Images sourced from Freepik

Images to illustrate the journey maps | Images sourced from Flaticon

Images to illustrate the journey maps | Images sourced from Flaticon

Pain point cards. Sprinters were also encouraged to identify and generate their own pain points.

Pain point cards. Sprinters were also encouraged to identify and generate their own pain points.

Opportunity cards. Sprinters were also encouraged to identify and generate their own opportunities and solutions to the pain points.

Opportunity cards. Sprinters were also encouraged to identify and generate their own opportunities and solutions to the pain points.

'What If?' cards: These were used to spark creative thinking, encourage innovation, and get sprinters to envision future possibilities. Sprinters were also encouraged to come up with their own.

'What If?' cards: These were used to spark creative thinking, encourage innovation, and get sprinters to envision future possibilities. Sprinters were also encouraged to come up with their own.

These words and phrases can be used to add more depth and detail to the journey maps.

These words and phrases can be used to add more depth and detail to the journey maps.